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Roles of the Manager

Understanding the roles of the manager in human resources is crucial to the success of any organization. Many organizations with great business strategies, tools, plans, and products fail because they do not fully grasp the importance of human resource management.

The world is evolving, and the need for a human resource manager is increasing. No matter the organization – be it a product design company, a financial institution, or a governmental organization. Every business needs to have an HR manager at the heart of it to face challenges and achieve the organization’s success. The actual role of the manager in human resources is to manage people and capital in a way that drives business success.


Human resource managers have the overall responsibility of generally overseeing employees’ recruitment, training and development, benefits design, performance, and reward management. Human resources management uses a wide variety of activities to drive success. Read on to get a grasp of these roles and activities.

Roles and Responsibilities Of A Manager

The roles of the manager in HR is changing from the standard functions and before now, paying employees, giving benefits, and keeping track of employees’ absence were the individual roles of the manager. However, in recent time, there is more need for the management of the people in an organization.


Hence, a requirement for more comprehensive roles. The responsibilities in this comprehensive workforce management need mentors, not managers. An informal classification broadly classifies the roles of the manager HR into

  • Individual roles of the manager and
  • Organizational roles of the manager.

Individual Roles Of The Manager

The individual roles of the manager imply encouraging high-performance culture among employees to achieve productivity and goal attainment. Additionally, it deals with identifying talents and matching them to where they can effectively function for career development. This makes a better employee management system in the organization. These Individual roles of managers include:

  1. Payment Administration
  2. Managing Performance
  3. Training and Development
  4. Handle Staffs

Let Us understand them in more detail to understand how the roles of the manager are important for the growth of an organization.

1. Payment Administration

HR manager plays a vital role in the payment of salaries and benefits. Regular payment of wages is said to determine an organization’s success rate. Monthly payments of salaries and rewards are essential. This payment will instil not only motivation but also the dedication of workers to take upon tasks assigned to them. The roles of the manager here include; developing the company’s salary structure and pay systems.


They do researches on how to attract prospective extraordinary staffs using salary and benefits as bait. This research is, however, active when managers take a salary survey once a year at the minimum. Payment administration also helps the organization to identify, setting up a budget plan to improve the project management.

2. Managing Performance

Managing performance refers to the reward and recognition role. Performance management is closely related to the previous function stated. This role of the manager comes with analyzing performance reports of employees and identifying if there’s a lack of skill. It involves maximizing an organization’s human resource by formulating strategies that’ll use employees effectively.


The manager monitors employees’ performance under the total work hour they spent using time tracking mechanism, identify strengths/weaknesses, and implements regulations for sick performing employees. Additionally, the role of the manager in managing performance involves recommending benefits to high performing employees.

3. Training and Development

Another role of the HR manager is the scheduling of training and skill development programs in the company. Acquiring knowledge as one of the means for improvement comes after analyzing performance. Aside from developing skills, training is done to help recruits become familiar with the company’s growth.

Training also further gives an insight into the skills required for recruits’ new job and contributes towards their retention. Someone needs to oversee this critical program, and this falls within the scope of the roles of the manager.

In addition to training, developing employees’ career is another win for both the company and employee. The roles of the manager in training include; enrolling employees for conferences, seminars, in house training, production cross-training, among others.

They also supply training materials and handbooks. In employees’ development, the interest of the worker should be put into consideration when offering this opportunity to build talent. As an employee grow career-wise, they also grow professionally to assist in the company’s growth.

4. Handle Staffs

For a large company, there is a tendency for disputes and conflicts among the seemingly large number of employees. Disputes can disrupt the overall efficiency of workers and hence, a need for someone to resolve conflicts at these times. This role deals with mediating disputes and sometimes overseeing disciplinary proceedings. In staffing, the roles of the manager include;

  • reviewing appeals,
  • investigating complaints, and
  • seeing to oneness throughout the company.

There has to be a request manager role to handle all the dispute with transparency. The staff handling manager makes thing streamlined for improving the work culture in a growing organization.

Organizational Roles Of The Manager

The roles of the manager in organizational purposes, on the other hand, encompasses processes geared towards achieving an organization’s goal by maximizing Human Resources ability. These roles include:

  1. Designing Jobs
  2. Link Between Management and Employees
  3. Consultant to other Managers
  4. Development of Human Resource Department

These are some of the prioritized roles of a manager under organizational purposes. Let’s know them in detail.

1. Designing Jobs to Implement A Company’s Strategies Fully

The manager is responsible for recruiting and hiring. Every organization wants to hire talents and retain them with a well-suited career. The roles of the manager here are to establish recruiting procedures, interview candidates, and oversee committees in charge of candidates selection.

No doubt, all these fall within the most critical roles of human resource management. You should always consider automation while handling such crucial Human resource management. This can be possible using today’s trending top hr software that is cloud-based and can be accessed from anywhere by concerned authorities.

The job creation and recruitment process are to ensure that no key position is left open and to provide superior employees to occupy these key positions. Recruitment can arise if there’s a change in an organization’s strategy, or there’s a succession.

If there’s a change in policy, the role of the HR manager is to absorb qualified people into the workforce to balance the difference. This recruitment will help deliver the expected outcome for the change. In the case of succession, there is a recruitment of new employees, and they’re trained to fill up the key positions available.

Summarily, this role requires selecting the right people, developing their skills to meet the organization’s objective and motivate them to achieve a common goal.

2. A Link Between An Organization’s Management and Employees

A healthy employer-employee relationship when in place, boost employees’ morale. Responsibility of the human resource department is ensuring a healthy relationship amidst executives and employees. Only an effectively managed department can serve as a link. This role of the manager requires the manager to develop a good interpersonal skill to relate with employees before relaying information to executives.

This relationship is to allow the free communication of an employee’s problem to the manager without feeling uncomfortable. For this function, A manager consults with top executives and in turn, recommends policies on behalf of employees. They provide transparent communication of policies, law, and programs from management to employees. Also, they conduct surveys on employees’ satisfaction.

Generally, the role of the manager is to inform the executive team of problems posing threats to the organization’s goal. In turn, they tell workers what they’re doing adequately and what they need to address.

3. Consultant To Other Managers

There are specific laws in place that governs employment and labor.

For instance, The fair labor standards act deals with minimum wage and earnings of workers and The Federal Civil Rights Law deals with alleviating any discrimination in hiring and firing. Another is The family and medical leave act.

The role of the HR managers is to familiarise themselves with these laws. This familiarity will protect both the company and its employees. They function to make sure other managers are compliant with these laws and regulations to protect the company from lawsuits.

Here, other roles of HR managers is to; train other managers the act of communication, and interactions with employees reporting to them. They provide information on the ethical and legal relationship between managers and workers.

They also advise managers on disciplinary procedures and measures concerning the company’s regulations. Other managers implement development training for low-performance employees; the HR manager monitors the overall process.

4. Development of Human Resource Department

After all the responsibilities stated earlier on, we cannot neglect the roles of the manager in the human resources department. The manager’s primary duty is

  • Overseeing the implementation of the department’s policies.
  • They are responsible for organizing all the functions of this department.
  • The Managers supervise the development of human resource services annual budgeting, establish goals, and see to their strategic accomplishments.
  • They administer tasks within the department;
  • Jobs that will help achieve the company’s goals through Workforce Management.

Some other roles of the manager also include:

  • Welcoming recruits into human resources and in some cases,
  • Organize induction and orientation.
  • They manage the reports from surveys to serve as a tracker for the department’s growth and
  • Inform management of new policies in human resources.

Conclusion About What Roles Does A Manager Plays For Growth?

The roles of the manager, in conclusion, are geared towards the success of an organization.

HR managers are involved in strategic planning, evaluation of these plans, and giving recommendations to executives. They are responsible for hiring, giving job descriptions, defining responsibilities, and keeping employees’ data securely.

These roles have evolved over the years, and good HR practices need to be reviewed to meet the fast-changing business environment. However, the functions explained in this article are useful roles of the HR manager regardless of economic climate or governmental policies.

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