Sales Assistant Job Description

A Sales assistant is a professional whose responsibilities involve greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers are some other responsibilities of such a person. They are usually an interlocutor between a company and its customers. The person has to have excellent sales service to ensure high levels of customer satisfaction through sales drive.

Job Profile

We, at {Company name} are looking for an able result-driven retail Sales assistant to be responsible for all sales job duties, from generating leads to closing sales. You will be working closely with the customers, catering to their demands and queries about our products and recommending the right solutions. We eagerly await for applicants for the post who would enable us to achieve excellent customer service, while raising the company’s profits.

Key Responsibilities:

1. You need to ensure high levels of customer satisfaction through excellent sales service, assess customers’ needs and provide assistance and information on product features.
You would welcome customers to the store and answer their queries, follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
The person will be expected to go the extra mile to drive sales , maintain in-stock and presentable condition assigned areas.
The person needs to actively seek out customers in-store and remain knowledgeable on products offered and discuss available options.
You would process POS (point of sale) purchases, cross-sell products, handle returns of merchandise and team up with co-workers to ensure proper customer service while building productive trust relationships with customers.
You will have to comply with inventory control procedures and suggest ways to improve sales.

Job Requirements

Proven work experience as a Retail Sales Associate, Sales representative or similar role and basic understanding of sales principles and customer service practices.
A bachelor’s or associate degree concentrated in the field of marketing and management.
Proficiency in English with basic Math skills also working knowledge of customer and market dynamics and requirements.
Track record of over-achieving sales quota.
Hands-on experience with POS transactions and familiarity with inventory procedures.
Solid communication and interpersonal skills with a friendly and energetic personality to focus on customer service.
Must have the ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts.