Debt Collector Job description template

This debt collector description template is optimized for posting on online job boards, careers pages or portals in order to draw in suitable applicants. It is also easy to customize as per your company’s requirements.

Responsibilities of a debt collector consist of

Keeping track of all relevant accounts in order to identify outstanding debts
Formulating a course of action to recover the aforementioned outstanding payments
Locating, contacting the necessary debtors in order to inquire about their payment status, reasons for the delay and chalking out a feasible payment plan.

Job brief for Debt Collector

We are looking for a reliable Debt collector whose job will be to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible so as to ensure bad debts don’t burden the company’s finances.

This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent, this requires a good amount of patience and maturity in dealing with unwilling people. Excellent communication skills and a sense of urgency are extremely useful in order to succeed in such tasks.

Responsibilities of a Debt Collector

Keep track of all relevant accounts in order to identify outstanding debts
Formulate a course of action to recover the aforementioned outstanding payments
Locate, contact the necessary debtors in order to inquire about their payment status, reasons for the delay and chalking out a feasible payment plan
Negotiate payoff deadlines as well as feasible payment plans
Handle questions, complaints and redress them
Investigate and resolve any discrepancies that may occur
Create a relationship of trust with debtors when possible so as to avoid future conflicts
Update account status and databases regularly
Bring to the attention of superiors about debtors unwilling or unable to pay when need be
Comply with statutory requirements when legal action is inevitable

Eligibility and Requirements for a debt collector role.

A High school diploma or equivalent will be preferred
Certain, minimum experience as debt collector substantiated by credible references, certificates, etc
Hands-on experience in working with targets and completing tasks within tight deadlines
Knowledge of relevant legal requirements, statutory provisions
Good knowledge of MS Office and similar databases
Very strong communication and people skills
Excellent in negotiating and persuading
Ability to be polite and compassionate without lacking persistence and determination

You can use this template and post on all the job website to hire the best candidates.