Community Manager job description

This job description is for hiring a Network Technician. This template can be used to hire any
such person for this skill and to post it on various career and hiring websites to find the best
candidate for yourself or your organization.

The responsibilities of a Community Manager

Providing engaging text, image and video content for various social media accounts
Responding to comments and customer queries
Setting and implementing social media and communication campaigns to align with the
current marketing strategies

Job brief of a Community Manager

We are looking for a qualified Community manager who can contribute his relevant skills and
expertise in achieving the goal of the team. If you are a professional, tech-savvy with experience
in social media, PR and promotional events, we would like to meet you and what more, hire you
even.
For us, the ideal candidate will be the one who has exceptional oral and written communication
skills and who can develop engaging content. You should be a ‘people’s person’ with great
customer service skills blessed with the ability to moderate online and offline conversations with
our community.
Finally, you should be able to act as the face and voice of our brand and manage all community
communications.

Responsibilities of a Community Manager include

Responding to comments and customer queries on time
Coordinating with the Marketing, PR and Communications departments to ensure brand
consistency
Developing and implementing social media and communication campaigns to align with
current marketing strategies
Liaising with the Development and Sales departments to stay updated on new products
and features in the market
Forming and maintaining a relationship with customers, potential customers, industry
professionals and journalists
Providing engaging text, image and video content for various social media accounts
Monitoring and reporting on feedback and online reviews
Staying up-to-date with all digital technology trends
One who is capable of organizing and participating in events to build community and
boost brand awareness

Requirements for the job role of a Community Manager

A B.Sc degree in Marketing or a related field is necessary
Proven work experience as a community manager
Experience in launching community initiatives, e.g. building an online forum, launching an ambassador program, creating an event series et cetera
Possesses relevant skills and abilities that can be used to identify and track relevant
community metrics
Excellent verbal communication skills
Excellent writing skills with precision to grammar
Hands-on experience of social media management for brands
Expertise in interpreting website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask

You can use this template for hiring your smart community managers and give the best candidates an opportunity to be your helping hand.